RealtorZip terms of use

By creating an account, purchasing a position, submitting a referral request, or otherwise using RealtorZip, you agree to these terms and the privacy notice. You must be legally able to enter a binding agreement. Agents must be properly licensed and authorized to provide any services they offer.

A RealtorZip position is a recurring paid participation right inside RealtorZip for a selected ZIP. Each ZIP is limited to ten numbered positions. An active position may include verified publishing, public ZIP and specialty-page eligibility, first consideration in RealtorZip-controlled matching, baseline visibility measurement, and referral eligibility.

A position is not ownership of a ZIP, a protected real estate territory, an MLS right, a franchise, an exclusive agency relationship, or a right to control another company's search result or recommendation.

RealtorZip does not control ChatGPT, Google, Gemini, Perplexity, Copilot, or another independent search or AI service. Participation does not guarantee indexing, citation, ranking, recommendation, referrals, clients, listings, transactions, closings, or revenue. Visibility reports describe sampled observations and may change as third-party systems, sources, prompts, and conditions change.

Agents must provide accurate, current, and complete professional information. RealtorZip may request evidence, verify public records, contact a brokerage, reject unsupported claims, expire stale evidence, suspend a profile, or remove public verified status. Verification by RealtorZip is not a guarantee of competence, performance, suitability, availability, or a particular consumer outcome.

Agents remain responsible for complying with licensing rules, brokerage policies, advertising requirements, fiduciary duties, fair-housing obligations, and all laws that apply to their work.

You retain ownership of content you submit. You grant RealtorZip a nonexclusive, worldwide, royalty-free license to host, reproduce, format, display, distribute, and use that content as reasonably needed to operate, promote, secure, and improve the service. You represent that you have the rights and permissions needed to submit the content.

Public profile content may be indexed, cached, summarized, quoted, or processed by third parties. Removing content from RealtorZip may not remove copies already held by independent search engines, AI systems, archives, or other services.

• Prices and billing intervals are shown before checkout.
• Recurring subscriptions renew automatically until canceled through the available account or billing controls.
• Cancellation generally prevents future renewal and does not erase amounts already due.
• Fees are nonrefundable except when required by law, stated in a written offer, or approved by RealtorZip in writing.
• Past-due, disputed, reversed, or failed payments may suspend the related position and eventually release its inventory.
• Taxes, fees, and payment-processor terms may apply.

Inventory can change until checkout creates a valid temporary hold. Holds expire, and RealtorZip may release positions after cancellation, payment failure, fraud, verification failure, policy breach, or other termination. RealtorZip may correct inventory or pricing errors and cancel an invalid transaction with an appropriate refund of the amount actually collected for that invalid transaction.

RealtorZip may connect a consented buyer or seller request with an eligible participating agent or referral partner. RealtorZip is not a party to the resulting agency, brokerage, representation, transaction, or service relationship unless a separate written agreement expressly says otherwise. Consumers are responsible for evaluating an agent, and agents are responsible for their professional advice and conduct.

ZIP pages may combine public, licensed, imported, and derived data. Area-level information is general context—not an appraisal, comparative market analysis, inspection, title report, survey, school assignment, insurance determination, environmental assessment, legal opinion, or property-specific due diligence. Users must verify material facts with the responsible source and qualified professionals.

You may not:

• Provide false professional information or impersonate another person or organization.
• Use RealtorZip for unlawful discrimination, steering, harassment, fraud, spam, or deceptive advertising.
• Scrape, probe, overload, bypass security, reverse engineer, or interfere with the service except as law expressly permits.
• Upload malware, stolen data, confidential third-party material, or content you lack authority to use.
• Misstate RealtorZip participation as ownership of a ZIP or guaranteed priority on a third-party AI platform.

RealtorZip may suspend or terminate access, public visibility, matching eligibility, referrals, or positions when reasonably needed to protect users, comply with law, investigate abuse, address payment or verification failure, enforce these terms, or maintain service integrity. You may stop using the service and cancel recurring billing through the available account controls.

RealtorZip is provided on an “as is” and “as available” basis to the fullest extent permitted by law. RealtorZip disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, and any warranty that the service or third-party results will be uninterrupted, accurate, current, or successful.

To the fullest extent permitted by law, RealtorZip will not be liable for indirect, incidental, special, consequential, exemplary, or lost- profit damages arising from the service, third-party platforms, professional services, referrals, or real estate transactions. Any aggregate direct liability will not exceed the amount you paid RealtorZip during the twelve months before the event giving rise to the claim, unless applicable law requires a different result.

RealtorZip may update these terms as the service changes. Material updates will be posted with a revised effective date, and continued use after the effective date constitutes acceptance where permitted by law. Questions about these terms may be submitted through the RealtorZip contact form.